Customer Testimonials

I had a great experience when I brought my car in for routine maintenance. Kudos to Gavin for helping make things go so smooth!

My faith in the service department has been completely restored. Thank you for such a pleasant experience.

I can't say enough good things about Jeff Knoll. Jeff kept me updated the entire time my daughters car was being repaired and he made sure that ALL of the necessary repairs were made.

Austin and Cade were easy to work with. Great selection and no pressure. Matt was easy to work with also. Negotiations were simple and pain free.

We had the extreme pleasure of working with Cody for my son‘s car purchase. He was knowledgeable, friendly, and worked hard to make sure we got the best deal possible. I would recommend him to anyone.

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Everyone i dealt with at the dealership is fantastic my biggest complaint and reason I didnt give 5 stars is the time it takes for a simple oil change. It should not take 90 minutes to complete. I had an appointment at 8am. I did not receive any text with service recommendations until 9am. Then after I responded no to those recommendations I then received a text stating they would start my service. A full hour after my appointment time. My vehicle was finally done at 930. It should not take an hour to start my service for an oil change when I ... Read More

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Google - Jun 4, 2026

Everyone i dealt with at the dealership is fantastic my biggest complaint and reason I didnt give 5 stars is the time it takes for a simple oil change. It should not take 90 minutes to complete. I had an appointment at 8am. I did not receive any text with service recommendations until 9am. Then after I responded no to those recommendations I then received a text stating they would start my service. A full hour after my appointment time. My vehicle was finally done at 930. It should not take an hour to start my service for an oil change when I have an appointment

After a horrible experience at a dealer in California where they said my brakes were completely worn down and wouldn’t make it home without a $1,000 repair. I took it to Woodhouse GMC in Omaha and had it checked over. Brakes were fine no repairs needed. Honest fast service the way it should be.

Mark and Nelson are great.

Communication was excellent. Salesman was attentive without being over bearing. Finance team was the best I have ever worked with. Dealing with services department on a follow-up item on the truck, and so far they have been super to work with. One of my best buying experiences so far.

Pi ked up vechical for Mauer Buick.

Jeff was extremely helpful in dealing with my extended warranty company to get them to cover the repairs. He kept me informed on every step of the process and I couldn't be happier with Jeff and Woodhouse Buick!

Todd and Steve made the whole process a great experience! Both were very personable and knowledgeable. Absolutely love my new buick!

Low Pressure and answered all my questions to make an informed decision to buy. I love my new GMC.

Jeff Knoll provided me with the best dealership service experience ever. He got me in right away and made sure my SUV was serviced promptly and properly all at a very fair price. I loved hearing his vacation stories with his travels to Colombia. I hope someday I can go enjoy my life to the fullest just like Jeff. The tattoo story is amazing...

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I wanted to take a moment to highlight EXCEPTIONAL customer service that I received at Woodhouse GMC and want to specifically highlight Sean Clark who was my Senior Advisor for the repair. In mid-October I bought a new Sierra 1500 Denali w/ the 3.0 Turbomax. One month later while coming back from a trip to Minnesota, I got an error code advising of reduced engine power. GMC agreed to tow my vehicle back to Woodhouse from Sioux City and Sean was the first person I got to speak with. He let me know that there was a Technician Service Bulletin (TSB) that ... Read More

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Google - Feb 18, 2026

I wanted to take a moment to highlight EXCEPTIONAL customer service that I received at Woodhouse GMC and want to specifically highlight Sean Clark who was my Senior Advisor for the repair. In mid-October I bought a new Sierra 1500 Denali w/ the 3.0 Turbomax. One month later while coming back from a trip to Minnesota, I got an error code advising of reduced engine power. GMC agreed to tow my vehicle back to Woodhouse from Sioux City and Sean was the first person I got to speak with. He let me know that there was a Technician Service Bulletin (TSB) that had issued only days after I bought the truck and unfortunately there was a defect in the engine that would required a new engine and turbo. He asked about my family and business, helped me with get a loaner car that was also a 2026 and kept me in the loop during the 2 months it took to get the engine and do the repair (1.5 months were waiting for the engine). It would be natural to be frustrated with this situation due to it being a new truck, but he was understanding the entire time and was prompt and professional. I simply can't give enough praise to Sean and the entire maintenance team who did the work. 3,000 since the engine change and everything is going great!

I went to H&H Chevrolet in Papillion today fully prepared to buy a truck. The online price was the reason I showed up — and unfortunately, that price turned out to be nothing more than bait. After the test drive and running numbers, the price suddenly jumped thousands of dollars above the advertised internet price. The explanations were vague, the numbers kept changing, and after over two hours of back-and-forth, they never even came close to honoring the price that brought me in. The experience was confusing, frustrating, and felt intentionally misleading. What should have been a straightforward purchase ... Read More

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Google - Feb 10, 2026

I went to H&H Chevrolet in Papillion today fully prepared to buy a truck. The online price was the reason I showed up — and unfortunately, that price turned out to be nothing more than bait. After the test drive and running numbers, the price suddenly jumped thousands of dollars above the advertised internet price. The explanations were vague, the numbers kept changing, and after over two hours of back-and-forth, they never even came close to honoring the price that brought me in. The experience was confusing, frustrating, and felt intentionally misleading. What should have been a straightforward purchase turned into a complete waste of time. I finally walked away and contacted Frank at Woodhouse (120th & I Street) — someone I’ve bought trucks from before and trusted to do things the right way. I told him I was short on time, and he didn’t miss a beat. When I arrived, the truck was washed, parked out front, and ready to go. No waiting, no pressure, no nonsense. I was even trusted to take the truck on a solo test drive — a night-and-day difference. When I got back, negotiations were clear, honest, and efficient — about 20 minutes total. No games. No surprises. They met my price point and handled everything exactly how I wanted. From start to finish, including paperwork, I was in and out in under two hours. People say “Woodhouse is different,” and today proved it. Frank and his team are by far the superior dealership — professional, transparent, and respectful of your time. When you do it The Woodhouse Way, everyone wins. Thank you to Frank and the entire Woodhouse team for yet another excellent buying experience. You’ve earned a customer for life.

For the best customer service,see Cody Tomlinson

Very friendly and professional service

I got my oil changed in a timely manner.

I purchased a 2026 sierra 1500 from my kitchen table on December 20,2025. They delivered the vehicle on December 22 3hrs from the dealership. My check cleared the bank on December 30th. I emailed and texted both the salesman and business manager and never received a response about when I would get the title to license it. I finally had to call woodhouse corporate office 3 days before I finally got intouch with lady that said she would check and see what was going on because her info said the title was lost. It's funny she messaged me the next morning that the title ... Read More

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DealerRater - Jan 21, 2026

I purchased a 2026 sierra 1500 from my kitchen table on December 20,2025. They delivered the vehicle on December 22 3hrs from the dealership. My check cleared the bank on December 30th. I emailed and texted both the salesman and business manager and never received a response about when I would get the title to license it. I finally had to call woodhouse corporate office 3 days before I finally got intouch with lady that said she would check and see what was going on because her info said the title was lost. It's funny she messaged me the next morning that the title just showed up from the dealership and that she would send it to me next day. I greatly appreciate her help . It's like the dealership got the check so we can forget about the person the bought the vehicle. We are to busy making sales to worry about the previous customer.

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Tim did an amazing job getting me into a Silverado to fit my budget. Was easy to work with and respectful. Would buy more vehicles from them in the future

Amazing service. I went to the part department and a gentleman that goes by initials J.E showed me what real customer service really is. He was very patient, professional, knowledgeable and most importantly went above and behond to make sure i get waht i needed.

My car was rear ended and had some pretty good damage. Josh and Allison and the team in body shop went above and beyond for my vehicle. The workmanship on my vehicle is amazing!!! The communication from Allison was great never felt like i didn't know what was going on with my vehicle! Any time I have work that needs done will definitely be at Woodhouse! Way the go Woodhouse Body Shop!!!

Erik made things very easy to work remotely and get my purchase done. He was always in contact with any information I requested. This is the 4th vehicle I have purchased through the Woodhouse group and would highly recommend them to anyone I know.

Always friendly staff very good customer service I recommend them hands down...

All of the staff, Ian in particular, were all very friendly. I appreciated the text updates. Overall great job!

One of the easiest things ever. Scott and Matt made the purchase of my new vehicle so easy. I will be returning for my next purchase hands down.

Terrific service from first scheduling call through completion. Was an extensive repair and Sean worked diligently to coordinate everything. Kept me informed the whole way and was so kind and friendly throughout the process. I was dealing with this from out-of-state and really appreciated the care he took to make sure we had a successful outcome.

I recently purchased a GMC Sierra from this dealership and had the pleasure of working with Gus Maiakis. From start to finish, he was extremely professional, honest, and friendly. He truly went above and beyond to make the entire process smooth and stress-free. What stood out the most was how much Gus cared about helping me get the best deal possible. He explained everything clearly, was never pushy, and made sure I felt comfortable with every step. Thanks to him, I was able to save money and drive away with exactly what I wanted. If you’re looking for someone ... Read More

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Google - Sep 23, 2025

I recently purchased a GMC Sierra from this dealership and had the pleasure of working with Gus Maiakis. From start to finish, he was extremely professional, honest, and friendly. He truly went above and beyond to make the entire process smooth and stress-free. What stood out the most was how much Gus cared about helping me get the best deal possible. He explained everything clearly, was never pushy, and made sure I felt comfortable with every step. Thanks to him, I was able to save money and drive away with exactly what I wanted. If you’re looking for someone who genuinely looks out for your best interests and makes car buying an enjoyable experience, I highly recommend asking for Gus Maiakis. He made all the difference!

I was greeted immediately, service advisor Jeff kept me informed during the oil change and tire fix. Comfortable waiting area.

Timely repair, very nice waiting room and and customer service guy was nice !

Please check on people waiting in the waiting area after a few hours to update us on our cars. We feel forgotten. I'm a nurse and we are always careful to update families frequently during surgical procedures. Jose was very helpful.

Ted and everyone at Woodhouse GMC was an absolute pleasure to work with! This is my 5th vehicle with Woodhouse and they are always fair and make the process a great experience.

Cody in service was amazing

Friendly and kind staff, really like the video of the vehicle inspection listing each step of it and reccomendations! Wish more shops/dealers did that

One of the best places to get a car from. He helped me out with everything I needed help with down to having paperwork ready for me when I came in to get the car. Hes super friendly and honest with you. Love this guy

No troubles great sales person! Not so with the person who was to show us the car usage he had another person lined up & didn’t spend much time with us. Frank showed us much more about the car than the person who was supposed to.

The dealership provided excellent customer service, was very knowledgeable about the product and the entire process went very smooth.

Scheduling was easy, my service advisor was knowledgeable and friendly.

Jeff in service was informative and got me in and out in the time he said he would.

Bought a vehicle completely over text from 4 hours away. Gus was a great helped and provided any picture or service record I asked for. The deal was quick and easy, paperwork was all done over email. The vehicle was delivered to me for a small fee, which was very reasonable considering I didn’t have to waste a whole day to make the 8 hour round trip. The drivers even filled the truck up with gas prior to getting to my house. I would defiantly buy another vehicle here! Thanks!

The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!

The customer service was outstanding! Cory V. went out of his way to help us, communicated clearly every step of the way, was extremely knowledgable about the product and was incredibly friendly throughout. Truly top-notch service – we couldn’t have asked for a better experience. VERY impressed!

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I was referred here for hail damage . I had never had to deal with hail damage and insurance before and I was completely lost . James “SPIKE” Rodis has taken care of everything . This gentleman and his team helped so much and took all the stress off . He went above and beyond to help me . I appreciate him and his team so much . I will be a customer for life . Thank you Woodhouse!

Excellent service before and after the sale

Always top notch service. Very polite and timely. They explain everything planned to do and what was found when completed.

Cristian Calvillo and Matt Koch made the buying experience of our 2026 GMC Terrain easy. They knew the vehicles and explained everything well.

While traveling from Wisconsin to western Nebraska the valve body on my 2023 GMC truck went out in western Iowa. I called ahead to the nearest GMC dealer (Woodhouse Buick GMC) and they were willing to look at it. After diagnosing the truck, Ian (service advisor) went to bat and luckily found a new valve body and set me up with a courtesy vehicle so I could continue on to western Nebraska. Ryan (service manager) was also very helpful in moving the repair along so my truck would be ready a couple days later when I traveled back home. What looked ... Read More

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Google - Jun 10, 2025

While traveling from Wisconsin to western Nebraska the valve body on my 2023 GMC truck went out in western Iowa. I called ahead to the nearest GMC dealer (Woodhouse Buick GMC) and they were willing to look at it. After diagnosing the truck, Ian (service advisor) went to bat and luckily found a new valve body and set me up with a courtesy vehicle so I could continue on to western Nebraska. Ryan (service manager) was also very helpful in moving the repair along so my truck would be ready a couple days later when I traveled back home. What looked like could be a service nightmare turned into a very positive service experience thanks to the great team at Woodside GMC!!!

Good place to shop

Great people, relaxed and not pushy! I recommend Arnold!

Sean was a great help.

Cody, in the service department, was thorough and determined to get my car back on the road in perfect shape.

Sale guys are great. Unfortunately the service department will drive customers away. Bought a new truck wanted them to swap some GM accessories that took 30mins for another dealership to install. They have had more than half a day and can’t get it done. I will never buy another truck from them again. I would rather drive an hour to get the job done timely.

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Awesome experience. Jose and the other guys that helped me with my key fob were great and the low price was amazing.

I was in to check for an oil leak and also requested to have the transmission flushed for preventative service. I have a 2018 Buick Regal Tourex, purchased new. As they were beginning the task, they discovered it was an 8 speed, not the expected 6 speed. We didn't know that. Because of this, and having been quoted for the 6 speed cost, I wasn't charged the actual cost. The fluid alone is $100 per quart. They also had to track down the fluid and a seal, which were rare. This transmission has very specific requirements. This was a blessing to me due ... Read More

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Google - May 10, 2025

I was in to check for an oil leak and also requested to have the transmission flushed for preventative service. I have a 2018 Buick Regal Tourex, purchased new. As they were beginning the task, they discovered it was an 8 speed, not the expected 6 speed. We didn't know that. Because of this, and having been quoted for the 6 speed cost, I wasn't charged the actual cost. The fluid alone is $100 per quart. They also had to track down the fluid and a seal, which were rare. This transmission has very specific requirements. This was a blessing to me due to some financial challenges recently. Cody was my service writer and I must say he really impressed me with his honesty and integrity. He honored the quote I was given. Many businesses don't make that effort anymore. I told him he has won me over and I will continue to have Woodhouse care for my vehicle. Thank you for adhering to honorable values and integrity. Amy C.

Ask for Austin! He is very helpful and puts up with picky people 😊. I had wonderful customer service from woodhouse. Highly recommended.

Communication is great and they really take care of their customers.

Absolutely no pressure to buy! Everyone there was very knowledgeable with every question we had whether they had the answer or someone else there did. They all work very well as a team.

Thanks Cameron and Matt to help me purchase new GMC Sierra 1500 AT4. Friendly, helpful.

Gus is the guy to go to at Woodhouse gmc!!!

Are you looking for a hassle free place to buy your next vehicle? If so this is the place for you! Throughout the whole process there was nothing but awesome people to work with. It’s about time that you are able to step foot on a dealership lot and not get bombarded with sales guys looking for there next deal. Awesome place to go and buy your next vehicle whether it be new or used, their selection is awesome! Definitely recommend.

We came in one day and spoke with Arnold - we told him we weren't ready to purchase, but had just started the discovery phase. He was thoughtful to that and proceeded to answer all questions we had regarding the vehicle that we were looking for. We left, full of knowledge, but no purchase. After a week had passed and we had done a lot of studying, we came back in and were ready to purchase our next vehicle. What we wanted was not in stock, but they were able to find it for us and within the week ... Read More

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Google - Apr 5, 2025

We came in one day and spoke with Arnold - we told him we weren't ready to purchase, but had just started the discovery phase. He was thoughtful to that and proceeded to answer all questions we had regarding the vehicle that we were looking for. We left, full of knowledge, but no purchase. After a week had passed and we had done a lot of studying, we came back in and were ready to purchase our next vehicle. What we wanted was not in stock, but they were able to find it for us and within the week we drove away with exactly what we were looking for. Arnold listened to us and was professional from day one to the last day - we'd definitely come back! Everyone we worked with was friendly and knowledgeable in their respective area of expertise. Finance was SO easy and the amount of time that was spent to learn more about of of the features of the vehicle - it was great!

Very good experience. Salesman (Cade) was excellent to work with.

Our experience started out just fine as we purchased a 2025 Buick Enclave on March 1. However, a few days later the car had to be returned due to a bad switch in the electrical harness. Our salesman (Xavier) got us a loaner vehicle and we waited for the part to come. Woodhouse ordered a new switch that finally showed up a couple weeks later - however, it was smashed! Fortunately Xavier met with his managers and they / he got us another vehicle 'hot' off the truck - same model so we didn't have to wait anymore. Thank you Xavier for ... Read More

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Google - Apr 4, 2025

Our experience started out just fine as we purchased a 2025 Buick Enclave on March 1. However, a few days later the car had to be returned due to a bad switch in the electrical harness. Our salesman (Xavier) got us a loaner vehicle and we waited for the part to come. Woodhouse ordered a new switch that finally showed up a couple weeks later - however, it was smashed! Fortunately Xavier met with his managers and they / he got us another vehicle 'hot' off the truck - same model so we didn't have to wait anymore. Thank you Xavier for getting us through this ordeal! Management refunded $535 back to us for the trouble and gave us Two free oil changes for the future. Throughout this situation the people at Woodhouse were very supportive, stood with us and compensated us for the lengthy delay of buying a NEW car! We are very pleased with the support Woodhouse provided and thoroughly enjoy our new Buick!

David K did an amazing job selling me my Hyundai Kona. He is very personable and professional.

Ian was amazing

Went there to look at a vehicle, the guy said there was another person in line to look at it so we just walked around waiting until he came back up to us saying that there will actually be 2 people now before us. We just left, the guy didn’t even seem interested in showing us other vehicles that we were willing to pay cash in full. He was nice but kinda sucked